We are a global financial institution with a strong European base, offering banking services. We draw on our experience and expertise, our commitment to excellent service and our global scale to meet the needs of a broad customer base, comprising individuals, families, small businesses, large corporations, institutions, and governments. Our customers are at the heart of what we do.
Our more than 53,000 employees offer retail and commercial banking services to 38.7 million retail customers in over 40 countries. Our strengths include our well-known, strong brand with positive recognition from customers in many countries, strong financial position, omnichannel distribution strategy, and international network. Moreover, ING is currently among leaders in the Dow Jones Sustainability Index ‘Banks industry’ group.
2020 brought on a mixed bag from volatile oil prices to high-profile fraud cases all within the midst of a global pandemic. A combination of these factors has resulted in higher pricing margins with increased amounts of scrutiny as banks seek to minimize the financial risks they take on. How are financial institutions coping with non-financial risks? How can the industry make trading attractive again? How are banks actively making their sustainable agendas concrete, especially within the energy transition?
Top bankers take the stage to share their thoughts on three different hypothetical transactions and decide ‘deal or no deal’.